LEADERS IN QUALITY AND SAFE ELEVATORS
24 Hours, 7 Days a Week
Our Service Department is where we show just how reliable we are. All of our service mechanics are extremely knowledgeable in this trade. Our troubleshooting capabilities are way more advanced than most other companies. The best part about Genco is that we know our mechanics and we work together as a team to overcome issues to come up with solutions. Our Engineering Department consists of some of the most prestigious techs in the industry. Having a company filled with this knowledge allows us to consistently fix your elevator at a reasonable pace. We are aware that you do not want to walk up the stairs and make sure that you don’t have to. At Genco we are extremely specific about who we allow to join our team and pick cautiously. When evaluating a mechanic our owners cautiously evaluate and select our mechanics based on knowledge, accountability, and presentation. We are aware that we are walking into your home or place of business and we represent ourselves respectfully and get the job done. Due to our Class A team we are comfortable to guarantee our customers top notch service.
Our Repair Departments quality and timely work is one of the most major keys to our operation. Although our main purpose is to prevent our elevators from breaking down, wear and tear does happen. When elevators break we make sure we jump right on the issue and brainstorm on the most effective way to approach the issues at hand. This department will then execute the work in a timely manner and provide you with the prompt service that Genco is known for. Our goal is to provide our customers with the safest and most efficient elevators at all times. Our repair teams job is to not only repair or fix your elevator, but to look into the issue and make sure this issue and other issues will not happen again. Our teams will discuss with building personnel to layout the most convenient way to attack this issue without disrupting your buildings daily routine. There is never a convenient time for an elevator to breakdown but when it does we make sure we make this experience a less painful one.
Our Modernization Department consists of the removal of necessary elevator equipment and installation of new equipment. All elevators that are being modernized are either outdated or do not meet the requirements of the New York City Department of Buildings. The DOB (Department of Buildings) sets certain requirements in order to insure the safety of your elevator. Us as the elevator company will make sure your elevators are code compliant and will give FREE estimates on your equipment if they are not. At Genco we know that modernizing an elevator can be timely and inconvenient. In order to make your modernization experience less of a burden we will work with the building to set specific schedules to your convenience. We also in our 15 years of being in business have never missed a deadline. We know that our customers depend on us to get the job done and we’ve never let them down.
We had Genco replace the controller and elevator machine in two buildings. They strictly kept to schedule which was several weeks shorter than other companies that offered proposals. Their fees were also quite reasonable.
- David F.
441 11th Street
Brooklyn, NY 11215
Tel: 718. 369. 0126